WinPlace Casino Cookies Policy

At WinPlace Casino, we believe that transparency is the foundation of trust. This Cookies Policy explains how we use cookies and similar tracking technologies when you visit winplace.com, what information we collect through them, and how you can manage your preferences. By continuing to use our platform, you acknowledge that you have read and understood how we handle cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone or tablet — when you visit a website. Here at WinPlace Casino, we use cookies to make our platform function correctly, to remember your preferences, and to help us understand how players interact with our services. These files are stored locally on your device and are sent back to us each time you return to winplace.com.

Cookies are not programs and cannot carry viruses or malware. They serve a specific, limited purpose and are widely used across the internet to improve the user experience. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period unless you delete them manually.

Why We Use Cookies

Our WinPlace Casino platform relies on cookies for several important reasons. Without certain cookies, core functions of the site would not work at all — you would not be able to log in, maintain a session or access your account. Beyond basic functionality, we also use cookies to personalise your experience, remember your settings and deliver relevant content.

We use cookies for the following purposes:

• To enable you to log in and stay logged in during your session at winplace.com
• To remember your language and currency preferences (EUR or GBP)
• To process deposits and withdrawals securely
• To apply promotional codes such as 1Wp, WP250, 2Wp or 3Wp correctly to your account
• To measure traffic patterns and understand which sections of our platform are most visited
• To improve the performance and loading speed of our site and Progressive Web App (PWA)
• To support our 24/7 live chat tool so our support team can assist you at support@winplace.com
• To detect and prevent fraudulent activity and protect account security

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for WinPlace Casino to operate and cannot be switched off. We place them automatically when you access the site. They manage things like your login session, account authentication and security tokens. Without these cookies, services such as deposits, withdrawals and game loading would not function. These cookies do not store any personally identifiable information beyond what is required for the session.

Performance and Analytics Cookies

We use performance cookies to collect aggregated, anonymous data about how visitors use our platform. This includes which pages are visited most frequently, how long players spend on each section, and whether any errors occur during navigation. The data collected by these cookies helps us improve the WinPlace Casino experience for everyone. We may work with third-party analytics providers for this purpose, and their cookies are subject to their own privacy policies.

Functional Cookies

Our WinPlace platform uses functional cookies to remember choices you make and to personalise your experience. For example, if you select GBP as your currency or switch to Dutch-language content, a functional cookie stores this preference so you do not have to set it again on your next visit. These cookies may also remember whether you have dismissed a notification or accepted a promotional offer.

Marketing and Targeting Cookies

At WinPlace Casino, we may use marketing cookies to deliver relevant promotions and to measure the effectiveness of our advertising campaigns. These cookies track your browsing activity across websites and help us show you offers that may interest you — such as our Weekly Cashback of 10% (code BACK10), the Lucky Box promotion or our referral programme. You have the right to opt out of marketing cookies at any time through our cookie consent tool.

Third-Party Cookies

Some cookies placed on your device when you visit winplace.com are set by third parties — including game providers such as BGaming, Evoplay, Betsoft Gaming and live casino partners such as LuckyStreak and BetGames TV. We do not control these third-party cookies directly. We recommend that you review the privacy and cookie policies of these providers separately. Our WinPlace Casino platform also integrates payment processing tools for Visa, Mastercard and bank transfers, and these services may set their own cookies.

Cookies and Your WinPlace Casino Account

When you register at WinPlace Casino and provide your full name, date of birth, address and telephone number, we use cookies to link your session to your verified account. This is particularly important during the KYC verification process on your first cashout. We at WinPlace Casino are committed to ensuring that authentication cookies are handled securely at all times and that your account data is never exposed through cookie-based vulnerabilities.

How to Manage Your Cookie Preferences

You are in control of how cookies are used on your device. Our WinPlace Casino site provides a cookie consent banner when you first visit, allowing you to accept all cookies or to customise your preferences by category. Strictly necessary cookies cannot be disabled, as they are required for the site to function.

You may also manage cookies directly through your browser settings. Most modern browsers allow you to:

• View all cookies currently stored on your device
• Delete cookies individually or in bulk
• Block all cookies from specific websites
• Set your browser to notify you before a cookie is placed
• Enable private or incognito browsing, which prevents persistent cookies from being saved

Please note that disabling certain cookies may affect your ability to use our platform. For example, blocking strictly necessary cookies will prevent you from logging in to your WinPlace Casino account or completing transactions.

Links to cookie management guides for common browsers:

• Google Chrome — chrome://settings/cookies
• Mozilla Firefox — Preferences > Privacy & Security
• Safari — Preferences > Privacy
• Microsoft Edge — Settings > Cookies and site permissions

Do Not Track Signals

Some browsers transmit a "Do Not Track" (DNT) signal to websites. At present, there is no universally agreed standard for how websites should respond to these signals. We acknowledge DNT preferences where technically feasible, and we encourage you to use our cookie consent tool as the most reliable way to control your tracking preferences on our platform.

Updates to This Policy

We reserve the right to update this Cookies Policy at any time. When we make material changes, we will update the policy on this page and, where appropriate, notify you via email or a notice on winplace.com. We encourage you to check this page periodically so that you remain informed about how we use cookies. Our WinPlace Casino team is always available at support@winplace.com if you have any questions about this policy or your privacy rights.

Contact Us

WinPlace Casino is operated by Fortaprime SRL and licensed by the Anjouan Gaming Board. If you have any concerns about how we use cookies or wish to exercise your data rights, please contact our support team:

• Email: support@winplace.com
• Live Chat: Available 24/7 directly on winplace.com

We are committed to addressing your queries promptly and transparently. Our WinPlace Casino support team operates around the clock to ensure that every player receives the assistance they need.