WinPlace Terms and Conditions

Welcome to WinPlace Casino. By accessing or using our platform at winplace.com, you agree to be bound by the terms and conditions set out below. Please read this document carefully before registering an account or placing any bets. At WinPlace, we operate under the licence issued by the Anjouan Gaming Board, and our services are provided by Fortaprime SRL. If you do not agree with any part of these terms, you must not use our services.

1. General Terms of Use

These terms govern your use of the WinPlace casino online platform, including all games, promotions, bonuses, and payment services available through our website. By creating an account with us, you confirm that you have read, understood, and accepted all conditions outlined here. We reserve the right to amend these terms at any time, and continued use of our services after any such change constitutes your acceptance of the updated terms.

Our WinPlace platform is intended for adult entertainment purposes only. You must be at least 18 years of age to register and play. We may at any time request proof of age and will suspend access until verification is completed.

2. Account Registration

Registration at Win Place Casino is compulsory before any gameplay. To open an account, you must provide accurate and complete information, including:

• Your full legal name
• Date of birth
• Residential address
• Valid telephone number
• A valid email address

We do not permit more than one account per person, household, or IP address. Duplicate accounts will be closed, and any associated bonuses or winnings may be forfeited. At WinPlace, we take identity verification seriously, and we may request supporting documents such as a government-issued photo ID, proof of address, or proof of payment method at any time.

3. Know Your Customer (KYC) and Verification

Before processing your first cashout, we require full KYC verification. This process may add additional time to your withdrawal request. Our WinPlace team will review submitted documents as promptly as possible, but we reserve the right to place your withdrawal on hold until verification is complete.

We may also request re-verification at any point during your use of our services. Failure to provide adequate documentation may result in account suspension or closure.

4. Deposits and Withdrawals

4.1 Deposits

We accept the following payment methods at Win Place:

• Visa (GBP/EUR 20–4,000)
• Mastercard (GBP/EUR 20–4,000)
• Bank Transfer (GBP/EUR 20–4,000)
• Cryptocurrency: BTC (from 0.0001), ETH (from 0.01), LTC (from 0.01), DOGE (from 1), USDT (from 5)

The minimum deposit across all methods is GBP/EUR 20. We accept multiple currencies including EUR, GBP, BTC, ETH, LTC, USDT, and DOGE.

4.2 Withdrawals

Minimum withdrawal thresholds at WinPlace are as follows:

• Cards and crypto: GBP/EUR 20
• Bank transfer: GBP/EUR 50
• BTC minimum out: 0.003
• ETH minimum out: 0.035
• LTC minimum out: 1
• DOGE minimum out: 650
• USDT minimum out: 50

Please note that cryptocurrency withdrawal minimums are significantly higher than deposit minimums. We strongly recommend reviewing these thresholds before depositing via crypto.

4.3 Withdrawal Limits and Processing Times

At Win Place, standard withdrawal limits are GBP/EUR 3,000 per week and GBP/EUR 15,000 per month. The monthly limit resets on the first day of each calendar month. Enhanced limits apply based on lifetime deposit volume:

• Deposits over GBP/EUR 2,500: up to GBP/EUR 5,000 weekly / GBP/EUR 20,000 monthly
• Deposits over GBP/EUR 50,000: up to GBP/EUR 7,500 weekly / GBP/EUR 30,000 monthly
• Deposits over GBP/EUR 100,000: up to GBP/EUR 20,000 weekly / GBP/EUR 120,000 monthly

Progressive jackpot wins are paid in full and fall outside all standard weekly and monthly limits. Estimated cashout times are: crypto — near-instant; card payments — 1–3 banking days; bank transfer — 5–7 banking days.

4.4 Transaction Fees

We require a minimum of 3x turnover of your deposit amount before a withdrawal can be processed. If total bets placed since your last deposit are less than 3x the deposit amount, we reserve the right to apply transaction processing fees on both deposits and withdrawals at our own discretion.

5. Bonuses and Promotions

Our WinPlace casino bonus offers are subject to specific terms. By claiming any promotion, you agree to the applicable wagering requirements and time limits. Key conditions across all offers include:

• Minimum qualifying deposit: GBP/EUR 20
• Standard wagering requirement: 40x
• Bonus validity: 7 days from claim (unclaimed bonuses expire in 3 days)
• Maximum win from deposit bonuses: 10x the bonus amount
• Maximum win from free spins attached to a no-deposit bonus: EUR 50
• Maximum win from a no-deposit bonus: 10x the bonus value
• Free spins attached to deposit bonuses: 10x the value received

At WinPlace, we offer two mutually exclusive welcome options — once you select one, the other is permanently unavailable. The winplace promo code for the first deposit bonus is 1Wp (100% up to GBP/EUR 4,000 + 100 Free Spins), and code WP250 applies to the 250 Free Spins alternative. Only one bonus may be active per deposit at any time.

Our Win Place casino login area provides access to all active promotions. The WinPlace bonus section is updated regularly, and we reserve the right to modify, suspend, or withdraw any promotion at any time without prior notice.

6. VIP Programme

Entry to our WinPlace VIP programme is threshold-based: any player with cumulative lifetime deposits of GBP/EUR 2,500 or more qualifies automatically. There is no invitation required. VIP members receive access to enhanced reload bonuses and participation in exclusive prize campaigns. We do not currently publish a tiered loyalty ladder beyond the initial entry threshold.

7. Responsible Gaming

At Win Place, we are committed to promoting responsible gambling across our platform. We provide tools including deposit limits, session time controls, and self-exclusion options. If you feel that your gambling is becoming problematic, please contact our support team immediately. We strongly encourage the use of independent resources such as GamCare and BeGambleAware.

8. Prohibited Activities

When using our services, you agree not to engage in the following:

• Registering more than one account
• Providing false or misleading registration information
• Using software or tools to gain unfair advantage
• Attempting to abuse our WinPlace free spins or bonus offers through coordinated play
• Participating if you are located in a jurisdiction where online gambling is prohibited

9. Intellectual Property

All content on our WinPlace platform — including logos, game assets, text, graphics, and software — is the property of Fortaprime SRL or its licensors. You may not reproduce, distribute, or commercially exploit any of our content without our express written consent.

10. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure uninterrupted access to the WinPlace app and website, we cannot guarantee that our platform will be free from errors or downtime. We shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including technical failures or interruptions to gameplay.

11. Governing Law

These terms are governed by the laws applicable under our licence issued by the Anjouan Gaming Board. Any disputes arising from your use of WinPlace Casino will be subject to the jurisdiction of the relevant authority as specified in our licence documentation.

12. Contact Us

If you have any questions about these terms or need assistance, our support team is available 24/7. You can reach us via live chat at winplace.com or by email at support@winplace.com. We aim to respond to all enquiries promptly and in English.